Terms & Conditions

Currently Alpaca Trekking with Moor View Alpacas offers a two hour experience, as advertised, and we include a complimentary Cornish Cream Tea, or Cornish Nibbles and a cold drink in the evenings.

 

Bookings

Please let us know of any special dietary needs on booking.

 

All trekking experiences must be booked in advance and the balance paid prior to departure.

 

Bookings are transferable, with prior notice, if you are unable to attend.

Gift Vouchers

A gift voucher entitles you to take part in an alpaca trekking experience which must be booked before the expiry date (within 12 months of purchase).

 

Gift vouchers cannot be redeemed for cash.

Cancellation

24 hours notice for cancellations is required and we will endeavour to rearrange your trekking experience.

No refunds are available for cancellations unless in exceptional circumstances.

 

Alpaca Trekking with Moor View Alpacas reserve the right to cancel any trek at our discretion to ensure the safety and well-being of our guests. Notification will be given as soon as possible to reschedule the experience.

Weather

We reserve the right to change the advertised trek for the safety and comfort of our customers.

We do not accept responsibility for any costs or expenses you may incur due to postponement of any trek.

You should wear appropriate outdoor clothing and footwear (waterproofs and/or sun protection).

Health & Safety

Alpaca Trekking with Moor View Alpacas shall not assume liability whatsoever for any personal injury or loss or damage to personal property.

Medical care is the financial responsibly of the ill/injured person(s).

By booking a trek we assume you are fit to complete the distance advertised. This will be over uneven or hilly ground, please discuss any issues this may raise when booking.

 

Please note that there are many horse flies in the  fields during the summer season so if you have any allergies please ensure you are adequately protected.

Your safety and the safety of others is our main concern. You must obey all instructions given at the beginning of the walk.

We reserve the right to refuse to allow anyone to continue on a trek if they put themselves or others at risk.

Children under 16 must be accompanied by an adult. We will use our discretion to decide whether a child is capable of trekking with an alpaca single-handedly or, if not, we will attach an extra lead rope for the parent to hold.   

No pets are permitted on treks but we can provide a shady area to park if you do need to bring your dog and leave it in the car.

Promotional Material

Alpaca Trekking with Moor View Alpacas reserve the right to use all photographs and videos in our promotional material.

For further information about Terms & Conditions please email us at info@alpacatrekkingcornwall.com

All content on all pages if this website including but not limtied to Images, Text and coding remains the Copyright of Moor View 

Any usage of Content from this site must be preceeded by written consent from Moor View Alpacas (C) 2014

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